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Frequently Asked Questions

Everything you need to know about SeaDays

Q What is SeaDays?
SeaDays is a comprehensive cruise planning app that helps you organize your cruise vacations, track your maritime adventures, earn XP and achievements, connect with fellow cruisers, and share your experiences with a vibrant community.
Q How does the XP and leveling system work?
Earn XP by logging cruises, posts, photos, ports, and days at sea. Your SeaDays Points balance also contributes 1 XP per point. Successful referrals award +500 XP to both people. Progress through 30 nautical ranks. Environmental contributions spend SeaDays Points only — they do not award bonus XP or double Points, and they are pledged contributions on an estimated footprint (not verified carbon credits).
Q Is SeaDays free to use?
Yes! SeaDays offers a free tier that includes basic cruise tracking, XP earning, and community access. Paid subscriptions unlock additional features such as more saved trips, ad-free browsing, Roll Call access, and advanced planning tools depending on tier. XP is earned from live activity and referrals — there is no live subscription XP multiplier.
Q What are the different subscription tiers?
Free: Core cruise tracking, XP, and community access with limits on saved trips
Basic: €4.99/month or €49.99/year
Pro: €9.99/month or €99.99/year
Premium: €14.99/month or €149.99/year
Reference prices are in euros. The price shown in the App Store or Google Play at checkout is what you will be charged and may differ by region, currency, or tax. Paid tiers unlock additional saved trips, ad-free browsing, Roll Call access, and advanced planning tools depending on plan. XP is earned from live activity and referrals — there is no live subscription XP multiplier.
Q Can I use SeaDays with my crew/travel group?
Absolutely! SeaDays includes crew collaboration features. Create a crew, invite members, share itineraries, chat in real-time, and plan your cruise adventure together. Perfect for families, friends, or solo cruisers looking to meet new people!
Q How do I track my cruise history?
Simply add your past and upcoming cruises to your profile. SeaDays automatically tracks ports visited, days at sea, miles sailed, and creates beautiful visualizations of your maritime journey on interactive maps.
Q What kind of achievements can I unlock?
Unlock badges for visiting specific ports, completing certain numbers of cruises, reaching XP milestones, social engagement, and special events. Each badge adds to your maritime credentials and shows off your cruising expertise!
Q Is my data secure?
Yes! We use industry-standard encryption, secure authentication, and follow strict data protection practices. We never sell your personal data. Check our Privacy Policy for complete details.
Q Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time through your account settings. You'll continue to have access to premium features until the end of your billing period.
Q Is SeaDays available on iOS and Android?
Yes. SeaDays is available as a native iOS app on the App Store and a native Android app on Google Play. The marketing site at seadays.app also works in mobile browsers.
Q How do I contact support?
You can reach our support team at support@seadays.app. Premium subscribers get priority support with faster response times.
Q Can I use SeaDays offline?
Yes — for offline-ready sections you’ve downloaded ahead of time. Before you travel (or board), open the app and go to Profile → Settings → Offline & Performance. Enable Smart App Cache, tap Download Offline Data, then tap Update Cached Data right before leaving. This helps keep Portside Stories (blogs + images) and key summaries like Cruise Passport and Voyage Analytics available even with weak internet.
Q What is the Points Shop?
Earn SeaDays Points through live in-app actions (posts, cruises, reviews, referrals, and more). Spend them in the Points Shop on catalogue rewards such as Ad-Free Day/Week, Roll Call posting, draft slots, and other unlocks. You can also spend Points on a pledged environmental contribution linked to an estimated cruise footprint. Points spending does not award a double Points rebate.
Q How does the carbon footprint reset work?
SeaDays estimates your cruise CO₂ footprint from voyage details such as distance, ports, and duration. You may spend SeaDays Points (200 or 500 points per ton, or a custom amount at/above the minimum) to record a pledged environmental contribution for that estimated footprint. This is not a verified carbon credit purchase, does not retire credits, and does not mean trees have been planted. There is no double Points or bonus XP reward for these contributions.

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